how to cancel hostinger subscription
To cancel your Hostinger subscription, follow these steps:
- Log in to your Hostinger account on the Hostinger website using your credentials.
- Navigate to Billing: Go to the “Billing” section in your hPanel dashboard.
- Locate Subscription: Find your active hosting plan or subscription and click the arrow (❯) or “Manage” next to it.
- Disable Auto-Renewal: Select “Disable auto-renewal” or “Cancel auto-renew” and follow the prompts. You may need to provide a reason for cancellation.
- Confirm Cancellation: Click “Submit and disable auto-renewal” to finalize. Your services will remain active until the expiration date but won’t renew.
For a Refund (if eligible):
- Hostinger offers a 30-day money-back guarantee for shared hosting plans and a 14-day guarantee for cloud hosting plans.
- In the Billing section, locate the “List of Paid Invoices” and click the “Refund” button if the invoice is within the refund period (30 days from purchase).
- Confirm the refundable services, acknowledge data loss, and choose your refund method (original payment or Hostinger Balance). Refunds take 5-10 business days.
- Note: Cryptocurrency payments, domain-related services, and purchases violating Hostinger’s Terms of Service are non-refundable.
Important:
- Back up all data (files, databases, emails) before canceling, as cancellation may lead to permanent data loss.
- If you want to delete your Hostinger account entirely, ensure no active services remain, then go to “Profile” > “Account Information” > “Delete account” and confirm via email.
- For issues, contact Hostinger’s Customer Success Team via live chat.
Check your email for confirmation after cancellation. Review Hostinger’s refund policy for specific details.